ABOUT INSTIGLIO

We are a trusted advisor that contributes to building a global movement for results with governments, foundations, and bilateral and multilateral organizations. We want to ensure that the social programs and public policies across sectors, such as education, health, or employment, have the greatest possible impact.

Since 2012 we have played our part in the global movement for results. We contributed to embedding results-orientation within the National Development Plan of the Colombian government, as well as within the multi-million-dollar social development programs for Moroco and Sierra Leone. We built the multi-million-dollar Poverty Alleviations Outcomes Fund (PAOF), and structured +25 Results-Based Financing projects over the world.

Headquartered in Bogotá, Colombia, we are a team of +50 people and representing 10+ nationalities, with offices in Kenya, Peru and USA. Our diverse and passionate, global team is brought together by a desire to change the status quo and to execute high quality work with integrity, collaboration and innovation at the core of everything we do.

ABOUT THE ROLE

As part of the Global People Management & Operations Teams at Instiglio, the People & Operations Senior Associate designs and executes initiatives, programs and processes related to Instiglio’s Employee Lifecycle and internal Operations.

They are responsible for the administration, improvement, and development of internal systems to promote employee wellbeing, engagement and performance, as well as operational effectiveness and efficiency. Their role directly contributes to sustainable people engagement with our culture, mission, strategy, and organizational change initiatives.

WHERE WOULD YOU BE LOCATED? Our global headquarters in Bogotá, Colombia.

WHAT WILL YOU DO?

Learning and Development:

• Support the development and execute a global learning and development program 
• Oversee delivery of regional learning and development offerings 
• Lead upskilling efforts by conducting learning needs analysis, building customized learning plans, and supporting training design and implementation 
• Customize relevant training content, guaranteeing accessibility, effectiveness, and performance acceleration
• Facilitate and support Project Teams in the facilitation of in-house technical and leadership trainings 
• Supports the development of internal communications highlighting learning and development opportunities

Performance Management:

• Support the full life cycle of Performance Management redesign, development, implementation, and evaluation
• Manage the execution of the Performance Management processes
• Support the design and implementation of internal reward and recognition programs to attract and engage top talent

Wellbeing & employee engagement:

• Develop and execute wellbeing programs; encourage engagement; build organizational culture and employees connection to themselves, the team, and the organization; monitor organizational climate and employee engagement and satisfaction
• Assess organizational culture, capabilities, and alignment to effectively tailor change management approaches that support the adoption of organizational change initiatives
• Analyze the results of current internal measurement tools to inform the development of people management strategies, programs, initiatives and activities

Cross-functional support to internal operations:

• Support the development of policies and procedures that boost organizational effectiveness and efficiency
• Build, maintain and improve organizational and operational systems, thereby structuring cross-office interaction and collaboration
• Support the development of internal systems and knowledge management initiatives
• Ad hoc projects and analyses across functions and subsequent communication of recommendations
• Drive key insights using unstructured data to improve organizational decision making
• Advice and assist the Management Team and Instiglio employees in general people management related matters such as benefits, compensation, and others

WHAT ARE THE REQUIREMENTS?

Required qualifications:

• Education: Bachelor’s degree in business administration, industrial engineering, psychology or related fields. 
  Master or other postgraduate degrees in human resources administration, change management or related fields
• Years of experience: 6 years of experience
• Professional Background: Experience in the field of Human Resources and/or Organizational Development. Experience in consultancy services is strongly preferred
• Technical knowledge/experience: learning and growth, change management, wellbeing, organizational culture, reward & recognition
• Knowledge in software/IT/others: Advanced skills in all Microsoft Office applications (PowerPoint, Excel, and Word)
• Languages: English C2 (Native English speaker is mandatory), Spanish C1

Preferred qualifications:

• Technical knowledge/experience: Experience in change management; in the international development sector or in startup environments; working with a global team
• Languages: French B1
• Knowledge in software/IT/others: N/A

Required skills:

• Exceptional writing and oral communication skills both in English and Spanish
• Exceptional attention to details 
• Ability to work comfortably and communicate effectively in a multinational, culturally diverse and virtual environment
• Emotional Intelligence: Resilience and advance self-management skills (emotional regulation, self-awareness, self-actualization)
• Ability to manage competing, high-priority demands in a fast-paced environment
• Ability to be flexible and adaptable to change when presented with shifting priorities and deadlines
• Excellent structured thinking and analytical skills to independently conduct quantitative and qualitative analysis 
• Exceptional execution and process management capabilities
• Strong organizational skills and project management skills

WHY SHOULD YOU JOIN US?

• Remote work: Sometimes home makes us feel and work better
• Personal days: Life is more than work, you are able to take personal days to handle minor medical, personal, academic or administrative matters
• Corporate vacations: Keep calm and breath, the last week of the year is a company-wide holiday
• Bonus days: If you travel or work on a weekend, the company award you an additional vacation day