Welcome aboard! We are hiring:
Bilingual Customer Service Representative
About us
Aerolineas Ejecutivas with a history of 52 years, is internationally recognized for representing exclusively in Mexico the best aircraft manufacturers such as Hawker, Leonardo Helicopters and Cessna from Textron Aviation; being the only company in Latin America whose operation covers all aspects of executive aviation.
Your objective
Guarantee the attention and coordination of flights in a timely manner, meeting the expectations of our MexJet customers at all times.
You must have
- University degree in Tourism, Hospitality, Administration, International Business (or related)
- 2 years of experience in private aviation
- Advanced English
- Microsoft Office intermediate level
- Schedule Availability from Monday to Sunday
Your Strengths
- Passionate about service and conflict resolution,
- Building relationships effective
- Empathetic person and understanding of our customers’ needs
- Provide unique solutions
- Exceptional listening skills.
- Ease of adapting to changes and understanding our procedures and strategies in detail
- Time management skills
- Precise oral and written communication in Spanish and English
On a typical day, you'll
- Ensure timely follow-up of all requests made by clients
- Maintain close communication with all areas involved in the operation to provide an excellent service
- Be aware of each client request, guiding them regarding the permits and documentation required by both national and international authorities.
- Contract additional services requested by clients, coordinating that everything goes out in a timely manner
- Keep the database updated with all the information of preferences of each of the clients
- Maintain close and effective communication with all the areas involved in the operation and customer service, documenting said information to have the written endorsement of it.
- Prepare quotations
Primary location
On-site at Guadalajara International Airport
We offer you
- $12,000MXN monthly (brutos mensuales)
- Immediate hiring (contratación inmediata)
- Legal benefits (prestaciones de ley)
- Life insurance (seguro de vida)
- Shift role (rol de turnos)
Please apply with updated CV and recent photograph
Guadalajara, Jalisco